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About International shipping

【Order】
The requirements listed above, please e-mail address in the following order.
* At the time you place an order, signifies your understanding and following our guidelines.

shop@iwaiff.com

【Content of order】
Product Name:
Product ID:
Quantity:

【Address】
Name:
Address:
Telephone:
E-mail:


【How to order】
Overseas orders will not use the cart system.
It will be exchanged by mail, Please review the following notes, please contact us.


【Payment Method】
PayPal(market@normans-nose.com


【After Placing An Order】
After your order is confirmed, we will calculate the total amount of the order, including shipping fees.
Please check the total amount and, if correct, pay via PayPal.
Once payment is received, merchandise will ship within 3 business days.


【Shipping】
After payment is received, goods will ship via EMS.
It takes 2 - 10 business days to arrive.

Please click here for Expected Delivery Days (Japanese only)↓
http://www.post.japanpost.jp/int/deli_days/ems/kanto.html

Please click here for nformation on EMS regulation charges (Japanese only)↓
 http://www.post.japanpost.jp/int/charge/list/ems_all.html


【Tax】
・Excise tax is not levied on goods shipping abroad.
・We are not responsible for additional customs fees, storage fees, or handling fees on international shipments.
Please note, if you refuse such fees, we do not accept any returns or cancellations in case you do not receive your order.
・We cannot answer any questions about potential customs-related fees.
 Please contact your local Customs office for more information.


【Returns & Exchanges】
We do not accept any returns or exchanges, including international shipments.
All sales are final.


【Contact Us】
Please contact us by e-mail if you have any questions about our goods or your order.
E-MAIL:shop@iwaiff.com (24hours)
*Please refrain from making telephone inquiries.
*It takes about one week to reply. (Except for inquiries in Japanese)

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